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Ordering and Customer Support 

  

Sales Support Team 

Sales, Support and Technical Contacts.


  

  

UK Delivery

Twice Daily delivery to the Greater London area and Next Day delivery for almost all destinations throughout the UK. Filmmakers can rely on Kodak to deliver. You will have your film, in the right place, at the right time, for your production every time. For all areas within and close to the M25 orders taken by 11.00am are delivered the same day. Orders before 15.30hrs will arrive the next morning. For all orders and Trade Counter Collections telephone 0870 850 1904.



  

7 Days a Week

Sometimes you cannot plan your stock needs in advance. Should you require film stock outside of normal working hours, we operate an emergency call service, till 7.30pm weekdays and 5.30pm at weekends.

Should you require this service please call 0870 850 1904 and one of our Customer Services Representatives will be happy to help you.



  

24hr Technical Helpline

Problems have a time-scale of their own. Information may be needed in a hurry. Just call 01442 846975, 846969, 0870 850 1904, during normal office hours. Outside working hours, when you need to consult a technical expert, call Kodak's 24 hour Helpline on 01442 845845. Linked to the global community of Kodak, support is always available. Call them, talk to them, get on with the job. This service is for technical support not orders( not prices, not messages). Remember that every piece of technical information from Kodak is also at www.kodak.com/US/en/motion/Support.



  

X-Ray Free Shipping

Kodak can fly your film from the UK around the world without it being subjected to harmful X-ray search. Kodak will get it there safely and bulk supplies can be air shipped. Call Kodak in the UK on 0870 850 1904and ask for the Kodak Film Shipping Service. Subject to detailed requirements, credit status and minimum order size.



  

Sale or Return on your Kodak Film

It may not be possible to know in advance how much film stock you will require to complete your shoot. Kodak has arranged for your film stock to be taken back by Take Two Film Sales. Good value for up to 20,000ft at the end of your shoot, if you bought your film stock directly from Kodak. Call Kodak on 0870 850 1904 and we can advise you.